Admin Onboarding
Welcome to the CanZell Family!
We’re so excited to have you joining our team! This training portal is designed to help you succeed in your new role as an admin. Please go through each section carefully, watch the videos, and review all linked materials.
Getting Started
Begin your journey by reviewing the overview of your daily and weekly responsibilities. You’ll find essential tools, videos, and links to help you perform your duties with excellence.
Clocking In and Out
We use HomeBase for time tracking.
Once hired, you’ll receive an email invite to create your HomeBase account.
Use it to clock in and out daily, including for breaks, power or internet interruptions, and sick days.
LINK: https://joinhomebase.com
Explore the Canzell Ecosystem
As part of the CanZell family, you’ll interact with multiple sites and departments. Take time to explore the links below to understand our brand and structure.
List of the Key Links
Admin Training Library
Here’s where you’ll learn the core functions of your role. Each module includes a training video, guide, or both. Complete them in order for best results.
Module
Description
Source
1️⃣ Welcome & Orientation
2️⃣ Clocking In & Out
3️⃣ Support & Communication
4️⃣ Admin Dashboard Tour
5️⃣ Daily Workflow
6️⃣ Troubleshooting Common Issues
Learn who we are and what makes CanZell unique.
How to use HomeBase effectively.
How to handle requests and communicate with your team.
Overview of the admin tools and dashboard.
Breakdown of your daily tasks and reporting checklist.
What to do when systems go down or tasks get delayed.
Watch Welcome Video
Send To Do List Everyday 10am and EOD upon Clock Out
Send email for any Down System to let the team aware
Helpful Links & References
Keep these links handy — you’ll use them often.
Need Help?
If you have any questions or run into any issues during your onboarding, don’t hesitate to reach out to your team lead or submit a support request.
Email: [email protected]
Submit a ticket: [email protected]
Team Lead: Debra Myers, [email protected]
Completion Checklist
Final Step – Your Onboarding Checklist
Reviewed the “Welcome” and “Let’s Get Started” sections.
Logged into HomeBase and confirmed your account.
Explored the CanZell ecosystem links.
Watched all Admin Training videos.
Reviewed daily and weekly workflow expectations.
Submitted your first timesheet.
Confirmed access to support and admin communication channels.